Peer Support & Licensed Counseling

The Process:

We offer free peer support via talk, text, social media messaging, email, Skype, or FaceTime. However the first responder wants to communicate, we are here to help them through whatever situation they’re going through. When the first responder seeking help contacts us, they will be speaking with another first responder. We believe this is extremely important to a smooth flowing conversation that doesn’t require further explanation from the first responder calling in. There is nothing more relieving than speaking with someone who understands every aspect of the job. We also provide complete anonymity. What is shared with us in confidence, stays with us (minus a claim to hurt one’s self or others, in which case we must report to higher authorities). No one will ever have to worry about what they say or what they’re going through getting back to anyone they work with. We are here for the one seeking help, and we will do whatever we need to in order to maintain that confidentiality.

Secondly, we offer help to first responders seeking professional counseling. We want them to have every reason to say, YES! What we offer is twofold: We will locate a professional counselor in the first responder’s general area, and we will also help pay for the first cycle of counseling sessions if their insurance is not accepted or they cannot afford to pay out of pocket. We understand and live this life too, which means we know that insurance is not always the most helpful in these types of situations. We do not want there to be any reason the first responder is unable to seek help. So we will not let finances or the inability to find a counselor be one of those reasons. Professional help is very much needed in some cases. However, our goal with every first responder who comes to us, is to speak with them first and get a better understanding of what their needs are and how we can best meet those.

If you have any questions, please feel free to email us at! We’ll get back to you as soon as we are able. 

If you are in immediate need of help and need to speak with one of us, please text “SUPPORT” to 1-833-NXT-RUNG (698-7864) and one of our representatives will make contact with you and walk with you through whatever it is your are facing at the moment.